Privacy policy

Personal Data Protection according to GDPR

Tecpesa, S.A. under current legislation regarding personal data protection, reports that personal data collected through the forms available on the website: , are included in computerized files for user specific services of Tecpesa, S.A..

Personal data collection and processing are aimed at maintaining business relationship and performance in tasks of information, training, counseling and other activities.

Data only will be transferred to those entities that are necessary for the sole purpose of complying with the purpose stated above.

Tecpesa, S.A. will adopt the necessary measures to ensure the security, integrity and confidentiality for data in accordance with the provisions in the EU General Data Protection Regulation (GDPR).

User may at any time exercise their rights in access, opposition, rectification, limitation, portability and cancellation recognized in Data Protection Regulation. User can exercise these rights free via email to: or in the address: Calle Parménides, 8, Edificio 1, C.P. 28806 – Alcalá de Henares (Madrid).

You represent that all information provided by him are true and correct and undertake to keep them updated, communicating changes to Tecpesa, S.A..

Purpose of the personal data treatment:

What purpose will we treat your personal data?

In Tecpesa, S.A., we will treat your personal data collected through the Website:, with the following purposes:

  1. In case of contracting the goods and services offered through:, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
  2. Sending requested information through the forms provided at
  3. Send newsletters, as well as commercial communications of promotions and/or advertising of Tecpesa, S.A., and the

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields from these registries are obligatory completion, being impossible to realize the expressed purposes if these data are not provided.

How long are the personal data collected retained?

Personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period far which legal liabilities could arise far the services rendered.


Treatment far your data will be done with fallowing legal bases that legitimize it:

  1. Request far infarmation and/or the contracting of the services of Tecpesa, S.A., whose terms and conditions will be made available to you in any case, prior to a possible.
  1. Free, specific, infarmed and unambiguous consent, as we infarm you by making available this privacy policy, which after reading the same, if you agree, you can accept by a statement or clear action affirmative, such as the marking of a box provided far this

In case you do not provide us with your infarmation or you do it in an erroneous or incomplete way, we will not be able to meet your request, since it is impossible to provide you with the information requested or to carry out the contracting of the services.


Data will not be communicated to any third party outside Tecpesa, S.A., except legal obligation.

As treatment managers, we have hired following service providers, having committed to compliance with regulatory provisions, applicable in terms far data protection, at time far hiring:

Data collected by service users:

lf user includes files that contain personal data on shared hosting servers, Tecpesa, S.A. is not responsible far the breach by the user of Data Protection Regulation.

Data retention in accordance with LSSI:

Tecpesa, S.A. reports that, as a hosting service provider and under the provisions contained on Law 34/2002, of July 11th, on the lnfarmation Society Services and Electronic Commerce (LSSI), retained in a maximum period far 12 months essential infarmation to identify the source of data stored and the time when service started.

Retention of such data does not affect secret in communications and may only be used within the framework far a criminal investigation or to safeguard public safety, making himself available to the judges and/or courts or the Ministry which thus requires.

Data communication to State Forces will be under legal provisions on personal data protection.

lntellectual Property Rights

Tecpesa, S.A. owns all copyrights, intellectual property, industrial, “know how” and any other rights related to the content from the website and the services offered on it, as well as the programs necessary far its implementation and related infarmation.

No available any reproduction, publication and/or use far the contents strictly prívate, full or partial, at the website without a prior written consent.

Software lntellectual Property Rights

You should respect other programs made available by Tecpesa, S.A., while being free and/or publicly available.

Tecpesa, S.A. has exploitation rights and intellectual property far software needed.

User does not acquire any right or license by the contracted service, to the software necessary to provide service, or the technical infarmation service trace, except far rights and licenses necessary in the fulfillment at contracted services and only far the duration thereof. In any action that exceeds the contract performance, user will need written permission from Tecpesa, S.A., being farbidden to user far access, modify, view the configuration, structure and server’s files property of Tecpesa, S.A., assuming the civil and criminal liability arising from any incident that might involve on servers and security systems as a direct result far a negligence or malicious on his part.

lntellectual property content hosted

 Use contrary to intellectual property law services provided by Tecpesa, S.A. and in particular:

  • Use that is contrary to Spanish laws or which infringes the personal
  • Publication or transmission any content that, in Tecpesa, S.A. opinion, is violent, obscene, abusive, illegal, racist, xenophobic or
  • Cracks, software serial numbers or any other content that violates intellectual third parties property
  • Collection and/or use personal data from other users without their express consent or contrary to the EU General Data Protection Regulation (GDPR)
  • Use a domain mail server and e-mail addresses for sending unsolicited

User has full responsibility in the content from its website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property rights and minors protection.

User is responsible regarding laws and regulations in force and rules that have to do with running online service, electronic commerce, copyright, maintain public order, and universal principies at Internet use.

User indemnifies to Tecpesa, S.A. for expenses that generate sorne cause whose responsibility was attributable to user, including fees and legal expenses, even if a court decision is not final.

lnformation hosted protection

Tecpesa, S.A. backs content hosted on their servers, however not responsible for loss or accidental deletion data by users. Similarly, replacement does not guarantee total data deleted by users, since such data could have been deleted and/or modified during the period since the last backup.

Services offered, except specific backup services, do not include replacement for the contents stored in the backups made by Tecpesa, S.A. when this loss is attributable to user; at this case, rate will be determined according to the complexity and volume for the recovery, always previous user acceptance.

Replacement for deleted data is only included at cost in service when content loss is due to causes attributable to Tecpesa, S.A..

Commercial communications

Pursuant to LSSI. Tecpesa, S.A. will not send advertising or promotional communications by email or other means electronic communication that have not been previously requested or expressly authorized by the recipient.

In cases where there are sorne prior contractual relationships, Tecpesa, S.A. is allowed to send commercial communications relating to products or services which are similar to those initially made a contract with the customer.

In any case, user can request that you do not get more commercial information through channels customer, upon proof of identity.